Terms & Conditions

Definitions

In these Terms & Conditions, the following words and expressions carry the meanings assigned below unless the context requires otherwise:

Eligibility

Access to sloter is restricted to individuals who satisfy all of the following conditions at the time of registration and at all times thereafter:

• You are at least 21 years of age. sloter is strictly an adults-only platform. Any account found to belong to a player under the age of 21 will be immediately suspended and all funds returned or forfeited in accordance with applicable law.
• You are accessing the platform as an individual for personal entertainment purposes only. Corporate or institutional accounts are not permitted.
• You are not a current or former employee, director, contractor, or close family member of any sloter entity, game provider, or payment processor integrated with the platform.
• You are not located in a jurisdiction where online betting is explicitly prohibited by applicable local law in a manner that would render your participation illegal.
• You are acting on your own behalf and not as an agent, nominee, or proxy for any third party.
• You have not previously been self-excluded, permanently banned, or had an account forcibly closed by sloter for a conduct-related reason.

Account Registration

To access betting and gaming services on sloter, you must create a verified account. The following rules apply to account registration and ongoing account management:

• One account per person: Each player is permitted to hold exactly one sloter account. Opening, operating, or benefiting from multiple accounts — whether under your own name, a pseudonym, or via another person — constitutes a material breach of these Terms and will result in account closure and forfeiture of all balances.
• Accurate information: You must provide your real name, date of birth, and valid contact details during registration. False or misleading information provided at any stage will invalidate the account.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. sloter will not be liable for any loss arising from unauthorized access caused by your failure to protect your credentials.
• Contact details: You must keep your registered email address and phone number current. sloter uses these channels for account notifications, security alerts, and KYC correspondence. Failure to maintain accurate contact details may delay withdrawal processing.
• No transfer: Accounts are non-transferable. You may not sell, assign, pledge, or otherwise dispose of your sloter account or any balance therein to any third party.

Identity Verification (KYC)

sloter operates a robust Know Your Customer programme to comply with internationally recognised standards for player protection, anti-money-laundering (AML), and age verification. KYC verification is mandatory before any withdrawal is processed.

When requested, you must supply — within the timeframe specified in the request — the following documentation:

• Proof of identity: A government-issued photo ID such as an Indonesian National Identity Card (KTP), passport, or driving licence. The document must be valid, unexpired, and clearly show your full legal name and date of birth.
• Proof of payment method: Evidence that the bank account or e-wallet used for deposits belongs to you (e.g., a screenshot of your BCA, BRI, BNI, or Mandiri mobile banking screen showing your name and account number; or OVO / DANA / GoPay account confirmation).
• Additional documentation: In cases of large withdrawals or unusual activity, sloter may request a selfie holding your ID, a utility bill for address verification, or a source-of-funds declaration. These requests are made in accordance with our AML obligations.

Documents submitted for KYC are handled in accordance with our Privacy Policy. sloter uses encrypted, access-controlled storage and does not share your KYC documents with third parties except where required by law or to fulfil legitimate fraud-prevention purposes.

Deposits

sloter accepts deposits exclusively in Indonesian Rupiah (IDR) via the following payment channels:

• Bank transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia).
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The minimum single deposit is Rp 10.000. There is no maximum deposit limit for verified accounts; however, deposits above a defined threshold may trigger an enhanced due-diligence review under our AML procedures.

Deposits are credited to your sloter wallet in real time for e-wallet transfers and within one to five minutes for bank transfers, subject to the processing schedules of the respective institution. sloter is not responsible for delays caused by the player's bank or e-wallet provider.

sloter reserves the right to request documentation confirming the source of any deposited funds where the amount or pattern of deposits is inconsistent with normal player activity.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to the following conditions:

• Your sloter account must be fully KYC-verified before any withdrawal is released.
• The minimum withdrawal amount is Rp 50.000.
• Withdrawals to BCA, BRI, BNI, Mandiri, and major e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) are typically processed within 2–10 minutes of approval during operating hours.
• Requests submitted outside banking hours or during public holidays (including Idul Fitri, Indonesian Independence Day, and Nyepi) may experience delays of up to 24 hours. sloter endeavours to process all requests as promptly as possible in WIB (UTC+7).
• Bonus funds and winnings generated solely from bonus wagers are subject to wagering requirements (see Clause 7) and are not available for withdrawal until those requirements are satisfied.
• sloter reserves the right to conduct enhanced verification checks on withdrawal requests above Rp 50.000.000 before releasing funds.

Bonuses & Promotions

sloter offers promotional bonuses including welcome bonuses, deposit-match bonuses, free-spin allocations, cashback offers, and seasonal promotions tied to events such as Ramadhan, Idul Fitri, and Indonesian Independence Day. All bonuses are governed by the following general conditions, supplemented by the specific terms attached to each individual promotion:

• Wagering requirement: Bonus funds must be wagered a minimum number of times ( stated in each promotion's individual terms) before any associated winnings may be withdrawn. The default wagering requirement, unless otherwise specified, is 30× the bonus amount.
• Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%; live casino games contribute 10–20%; sports betting contributes at the rate specified in the promotion. Games excluded from wagering contribution are listed in the individual promotion terms.
• Expiry: Bonus funds and associated wagering requirements expire 7 calendar days from the date the bonus is credited, unless the promotion specifies a different period. Expired bonus funds are forfeited without compensation.
• One bonus at a time: Only one bonus may be active on your account at any given time. Accepting a new bonus before completing the wagering requirements of an existing one will result in forfeiture of the existing bonus.
• Maximum bet while wagering: While a wagering requirement is active, the maximum permitted single bet is Rp 200.000. Bets exceeding this limit during an active wagering period may result in forfeiture of the bonus and associated winnings.
• Abuse: sloter reserves the right to void bonuses and associated winnings, and to close accounts, where it determines that a player has engaged in bonus abuse, collusion, or systematic exploitation of promotional offers.
• No cash alternative: Bonuses have no cash value unless the associated wagering requirement has been fully met. No cash equivalent will be offered in lieu of a bonus.

Betting Rules

The following general rules apply to all betting and gaming activity on sloter. Product-specific rules (e.g., football betting settlement, togel (Indonesia's traditional numbers lottery) draw procedures, live casino table rules) are published separately within each product section of the platform.

• Bet acceptance: A bet is only valid and binding once it has been confirmed by sloter's system and a bet reference number has been issued. Bets placed during a system outage or connectivity interruption are not guaranteed acceptance.
• Odds changes: For pre-match sports markets, the odds displayed at the time a bet slip is compiled may change before confirmation. sloter applies an accepted-odds policy: if odds move between submission and confirmation, you will be notified and given the option to accept or decline the revised odds.
• In-play betting: Live in-play wagers on BRI Liga 1, EPL, La Liga, Champions League, and other markets are subject to real-time suspension during critical match moments (e.g., VAR reviews, injury stoppages). sloter is not liable for delays in market suspension.
• Void bets: A bet may be declared void if the event is cancelled, postponed beyond 48 hours, or materially altered (e.g., a venue change that affects the nature of the event). Voided bet stakes are returned to the player's wallet.
• Maximum payout: The maximum single-event payout is Rp 500.000.000 per player per day, across all markets. Winnings above this threshold may be settled in instalments at sloter's discretion.
• Error odds: Where a price is published due to a manifest error (e.g., incorrect decimal placement), sloter reserves the right to void affected bets and return stakes. This applies regardless of whether the bet has already been confirmed.
• Mix parlay (accumulator) bets: All selections within a mix parlay (multi-leg accumulator) wager must win for the bet to be settled as a winner. If one or more legs are voided, those legs are removed and the accumulator is recalculated accordingly.

Prohibited Conduct

The following activities are strictly prohibited on sloter. Engaging in any of the conduct listed below constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, and forfeiture of all balances:

• Opening or operating more than one sloter account, whether under your own name or the identity of another person.
• Providing false, misleading, or fraudulent information at registration or during any subsequent KYC or verification process.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or gain an unfair advantage over other players or the house.
• Engaging in match-fixing, spot-fixing, or any form of collusion with other players, teams, officials, or third parties to manipulate the outcome of any event offered on the platform.
• Exploiting technical errors, software bugs, or pricing mistakes to place bets that would not otherwise be available under correct market conditions.
• Engaging in arbitrage betting ("arbing") across sloter and other operators in a systematic manner designed to guarantee profit regardless of outcome.
• Using the sloter platform for money laundering, terrorist financing, or any other activity prohibited under applicable financial crime legislation.
• Allowing, facilitating, or encouraging any person under the age of 21 to access or use your sloter account.
• Harassing, threatening, or abusing sloter staff or other platform users via any communication channel.

Account Suspension & Closure

sloter reserves the right to suspend or permanently close any player account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the timeframe specified in a verification request.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Receipt of a chargeback, reversal, or dispute instruction from a bank or payment provider in relation to a deposit made on the account.
• A valid self-exclusion request submitted by the player under our Responsible Gaming programme.
• A court order, regulatory direction, or law enforcement instruction requiring suspension or closure.

Where an account is closed due to a player's breach of these Terms, any Wallet Balance comprising bonus funds or winnings derived from bonus funds will be forfeited. Real-money deposit balances will be returned to the player via the original deposit method after deduction of any amounts owed to sloter, subject to completion of AML and fraud checks.

Players wishing to voluntarily close their account may do so at any time by contacting our support team at [email protected]. Voluntary closure requests are processed within 24 hours. Any remaining real-money balance will be returned to your verified payment method.

Limitation of Liability

To the fullest extent permitted by applicable law, sloter's aggregate liability to any individual player arising out of or in connection with these Terms — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by that player in the 30 calendar days immediately preceding the event giving rise to the claim.

sloter expressly excludes liability for:

• Loss of profits, revenue, or anticipated savings.
• Loss of data or corruption of data.
• Loss of goodwill or reputational damage.
• Indirect, consequential, special, or punitive damages of any kind.
• Losses arising from platform downtime, maintenance windows, or force-majeure events (including but not limited to natural disasters, telecommunications outages, government actions, or power failures).
• Losses arising from the player's own failure to secure account credentials or from authorised or unauthorised access by third parties resulting from that failure.

Nothing in this clause shall operate to exclude or limit liability for death or personal injury caused by sloter's negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Privacy & Data

sloter collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in that document.

Key points regarding your data on sloter include:

• Your personal data is encrypted in transit and at rest using 256-bit TLS/SSL protocols.
• KYC documents are stored in access-controlled, encrypted repositories and are not shared with third parties except where required by law or by legitimate fraud-prevention obligations.
• Transactional data (deposit and withdrawal records, bet history) is retained for a minimum of five years in accordance with standard financial record-keeping obligations.
• You may request access to, correction of, or deletion of your personal data by contacting [email protected]. Deletion requests will be assessed against our legal retention obligations before being actioned.

Amendments

sloter reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, sloter will notify registered players via email to the address on file or via a prominent in-platform notification at least 7 calendar days before the change takes effect.

Your continued use of the sloter platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and close your account before the effective date of the change. Voluntary account closure in response to a Terms amendment will result in the return of any real-money wallet balance to your verified payment method.

The most current version of these Terms is always available at https://sloter.cam/terms-conditions. The "Last Updated" date at the top of this page reflects the date on which the most recent revision was published.

Governing Law

These Terms & Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the jurisdiction in which sloter is incorporated. sloter operates under an internationally recognised gaming licence and complies with applicable international standards for fair play, player protection, and anti-money-laundering.

In the event of a dispute between you and sloter, we encourage you to contact our support team in the first instance to seek an amicable resolution. sloter is committed to resolving player disputes fairly and transparently within 14 business days of a formal complaint being received.

Players acknowledge that online gambling may be subject to legal restrictions in Indonesia and accept sole responsibility for ensuring their participation complies with all applicable laws in their jurisdiction of residence at the time of play.

Contact

For any questions, complaints, or formal correspondence relating to these Terms & Conditions, please contact the sloter support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the sloter platform — average response time under 2 minutes.
• Language: Our support team communicates fluently in both English and Indonesian (Bahasa Indonesia).
• Hours: 24 hours a day, 7 days a week, including public holidays. Support covers all Indonesian time zones — WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9).

Formal complaints should be submitted in writing to [email protected] with the subject line "Formal Complaint — [Your Account Username]". sloter will acknowledge all formal complaints within 48 hours and provide a full written response within 14 business days.